DO…
- Use a reputable company that won’t ask you to pay anything in advance
- Make sure that the company has a local representative living in your area
- Ask for testimonials and recommendations and try to speak to at least one existing customer
- Use a company where someone will come to visit you in your home and discuss the options which are best for you.
DON’T…
- Pay for an external valuation
- Rely completely on external valuations from a RICS surveyor
- Pay any fees in advance, before an offer has been agreed
- Call companies with 0870 or 09 numbers, these are high priced premium rate numbers
- Use a company without a registered office address
- Trust companies that won’t let you speak directly with a local representative
